Taking a look at the overall build quality, it’s clear to see the the 800LX headset has been built for comfort. Featuring thick, memory-foam cushions and a soft, stretchy headband to ensure a decent fit, the headset is comfortable to wear for long gaming sessions. Further adjustments can also be made on either side of the earcups to make the headset larger or smaller, though making these adjustments can be nerve wracking as the cheap plastic feels like it could snap at any moment. While all of this lends for a very comfortable experience, the fact that the headset is made of a lightweight plastic makes the product feel very cheap. If we were to guess how much this headset cost purely based on the build quality, we would assume around £50-£80. Considering that this headset retails for £160, this is incredibly disappointing.
You can expect to get roughly twenty four hours out of the RIG 800LXs, that’s more than enough time to not have to charge the headset for at least a week or so. Despite being a product released within the last two years, this headset features a Micro USB port for charging as opposed to USB-C. We would’ve hoped to see Plantronics adapt with the times as most manufacturers have already begun the transition over to the latest port.
One thing that steers many people away from using wireless headsets when gaming is latency. Fortunately, we can confirm that this isn’t a problem for the RIG 800LX. We tested the headset on a variety of games on the Xbox One as well as games like CS:GO on the PC and were impressed with the latency, or lack thereof. However, we had a few issues with the audio overall. Compared to our current wired headphones, the RIG 800LX’s audio sounds slightly distorted when on a low volume, listening to music on the PC. This is less noticeable on medium-high volume, meaning that for the clearest audio experience, you’ll need to have the volume cranked up reasonably high. If you’re planning on only using this headset for playing games, particularly on the Xbox One, then this shouldn’t be too much of an issue. However, it’s fair to say that this certainly isn’t an ideal all-rounder if you’re hoping to use it to play games and maybe watch videos, or listen to music on your PC every now and then too.
Focusing once again on console gaming, the headset also has 10m wireless range, meaning that you can walk away from your console to get a drink or snack, without having to take the headset off. The attached microphone can also be quickly activated by pulling it down from the left earcup. Pushing it back up then deactivates it, making it very easy to mute your mic while you speak to someone in the room. Overall, the quality of the microphone is satisfactory, although it’s not anything to rave about. Of course, it’s no match for a dedicated microphone, but it gets the job done.
Something that may be a dealbreaker for some people is that the 800LX doesn’t use bluetooth. Instead, the headset comes with a wireless receiver that can either be plugged into the Xbox One or PC. The wireless receiver features a USB cable that is less than a meter in length, though that shouldn’t matter as you most likely won’t be looking at it after the initial pairing stage. Setting up the headset is straightforward: toggle either PC mode or Xbox mode on the receiver, put your headset into pairing mode and the rest should handle itself. Due to the lack of bluetooth connectivity, this greatly limits the number of devices you can use this headset with. This is a bit of a strange decision seeing as putting the 800LX into PC mode also enables you to sync it with the PlayStation 4. This isn’t something that Plantronics explicitly advertises, however, the headset works perfectly fine with the PS4, apart from the volume wheel, which will not work at all. From what we’ve seen, the volume wheel only works as intended with the Xbox One and doesn’t even work when the receiver is plugged into a PC. Speaking of the volume wheel, we’re surprised that the headset features a wheel, rather than a set of buttons. It’s difficult to accurately adjust the volume using the wheel which resulted in us fiddling around with it for far too long trying to find a comfortable medium. This isn’t as much of an issue on the PC as you are forced to use the Windows slider however, it would be nice to see dedicated buttons on the next iteration.
While we’re YouTubers, we also stream daily on Twitch, so we were very interested to see how the 800LX headset would fare. Sadly, due to the fact that the headset requires an additional receiver, rather than using bluetooth, we could not get it working smoothly with VoiceMeeter Banana. This shouldn’t be a problem for the majority of streamers who want to use a headset for audio and in-game comms. However, if you use a virtual mixer like VoiceMeeter Banana, there’s no way to add the RIG 800LX to the Hardware Out selection.
If you are in the market for wireless headset for your Xbox One, the RIG 800LX should meet your needs. Things get a bit trickier when buying a headset specifically for a PC as there are significantly more options thanks to bluetooth connectivity. In addition to this, the bluetooth headphones that work on PC should work with anything that features bluetooth connectivity, making them much more versatile and better value for money overall. For this reason, it’s difficult to recommend the RIG 800LX headset for console and PC use. While its comfortable and lightweight while also achieving low-latency audio, the high price tag and cheap build quality make them undesirable at their RRP.